citalia manage my booking

Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. If we learn of specific developments at or close to your accommodation, which are likely to significantly affect the enjoyment of your holiday, then we will do our best to contact you before departure. Please enter your booking details and click continue to display the payment screen. Find out more. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. The basic price of your holiday, when sharing, is determined by the actual dates of your stay, your choice of travel eg air/rail and your accommodation. Step back in time and enjoy spectacular scenery on board a luxurious train. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Written authorisation from the other parent may be required if a child is travelling with one parent only. They may not be comparable to UK ratings and the quality of hotels within the same category can vary immensely. Private transfer means sole use of the vehicle, which may be a car or mini-bus. We've been helping our customers to discover the very best of Italy for 90 years, Download the Travelopia Modern Slavery Statement as a PDF. Allow us to help you filter through our best holidays based on your desires and needs. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Whenever vegetarian meals are requested, this request will be passed on, however, we cannot guarantee their provision by hotels or airlines. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. Please check availability with our reservations staff. Registered in England and Wales. At the time of going to press there were no particular health requirements for British Citizens going to Italy. Great Quality Car Hire from only 30* per day. We cannot accept bookings conditional upon the fulfilment of any special request. If this is unacceptable, you will be entitled to cancel with a full refund of all monies paid. Should we incur additional costs, these will be recovered from you. Some properties in this brochure have been described as Agriturismo / Country House / Historic Residence and may have no star rating. Step back in time and enjoy spectacular scenery on board a luxurious train. We've been helping our customers to discover the very best of Italy for 90 years. There, you can check a list of bookings you've made with us. Our ATOL number is 0285 and our ABTA number is V4068. If tickets are booked on a clients behalf, an administration charge will apply and in some instances a pre booking fee is levied by the theatre. E-Docs can be accessed under the "My Booking" portal located in the top right corner of our website. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Please see ourTravel with Confidence page for full details. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Take a look at our collection of holiday types and experience Italy the way you want to. <link rel="stylesheet" href="styles.020e939c35954e56c634.css"> Key collection is normally available until 20.00hrs. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. Log in Search. Therefore, children and non-swimmers must always be supervised by an adult and no one should swim shortly after taking food or drink. For further information, visit the ABTA website at https://www.abta.com. The card must be in-date and is not a substitute for travel insurance as it only pays for some emergency medical cover and doesn't cover repatriation home. Browse our latest Italy holiday deals and start planning your getaway today. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Smoking is only permitted in private homes, hotel rooms (at hotels discretion), in the open air or designated specially adapted rooms (which are few). Where sea views are described as front sea view this means the view from the bedroom window faces the sea. Allow us to help you filter through our best holidays based on your desires and needs. First for Balcony Safety: Balcony safety is an issue for adults as well as children. On-line check-in is not always available and is dependant on the type of flight booked and meals may not automatically be included. Offer is subject to change and can be withdrawn at any time. You will be liable for any additional costs incurred. The UK has recently adopted the European Health Insurance Card (EHIC). Client deposit details can be viewed on the passenger details page prior to booking. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Find out more about Toscana Resort Castelfalfi, Tuscany Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. Discover the new features. First for Pool Safety: Pool safety is not just an issue for beach holidays, especially as few city hotel pools are supervised or have a life guard in attendance. Useful information can be found at. BOOK AND MANAGE OFFERS SUPPORT VOLARE en - en. Booking overview; Accommodation changes & cancellation. Baglioni Masseria Muzza is just a few minutes from the seaside town of Otranto, surrounded by green olive trees in the heart of the Puglian countryside. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Where could you be heading to in the next few weeks? Welcome to Citalia Online Payments The security of your personal information including payment details are very important to us, All details submitted are held in a secure environment and cannot be viewed by anyone else. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. We've been helping our customers to discover the very best of Italy for 90 years. The Brunelleschi Hotel sits just moments away from Florences most famous sites, the domed roof of Cattedrale di Santa Maria del Fiore and Piazza della Signoria. Need Help? Please also refer to the CitaliaPrivacy Policy. Deposits are returned on departure subject to deductions for any damages incurred. It is advisable to identify if there are any areas which it is best to avoid, particularly at night. Log in with your email and proceed to "My Bookings". We take every precaution to ensure that the descriptions of each property and facility are as accurate as possible at the time of publication. But ATOL protection does not apply to all holiday and travel services listed on this website. Where could you be heading to in the next few weeks? Explore one of the worlds most glorious cities before heading to Italys largest lake. You can manage your cookie settings by clicking the . View Your Booking. It is not always possible for a coach or minibus to pick up/drop off guests at the door of the hotel. Combine two of Italy's stunning lakes all in one trip. Normal booking terms & conditions apply. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Explore one of the worlds most glorious cities before heading to Italys largest lake. Well help you navigate the top sights and attractions of this wonderful island. Breakage deposits: Where our villa/apartment owners require a breakage deposit against possible loss or damage, the deposit requirement details are normally shown in the description or will be advised on your itinerary. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. - have difficulty moving quickly cannot sit in these seats. How are the flight sectors summarised in Manage Booking? The card and the booklet "Health Advice for Travellers" can be obtained from the Post Office. 01293 - Calls are charged at your provider's local or national rate. If you are a UK resident you are entitled to free, or reduced cost, state provided healthcare when visiting Italy. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Our ATOL number is 0285 and our ABTA number is V4068. Toscana Resort Castelfalfi is a five-star resort located in a idyllic setting in the heart of the Tuscan countryside, offering great facilities and attentive service. During the final cleaning any breakages/damage discovered will be reported to Citalia, who will contact you on your return to confirm the charges to be debited to your credit card. Registered in England and Wales. Cots are not available in some hotels and villas. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. Just fill in your details to confirm a quote - or to view, change or cancel a booking. Emergency exit row seats are only available to passengers who are able to move quickly and operate the emergency exit without difficultly if necessary in line with European Aviation Safety Authority (EASA) regulations. Pools in city hotels are usually smaller than those at beach hotels making diving more hazardous. It may be possible to book a seat for your child under 2 years only and bring your own infant car seat to use on the aircraft. We cannot guarantee you will be seated together. The advice can change so check regularly for updates. Citalia Offers 20% Early booking discount Offers valid on 2023 travel dates. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . All rooms contracted by Citalia have private wc, bath and/or shower. Where could you be heading to in the next few weeks? Offer is subject to change and can be withdrawn at any time. All supplements unless otherwise stated are expressed in 's and are per person per night. Please note that these supplements only apply to facilities booked and confirmed in the UK. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. This romantic break takes you to some of the most enchanting locations in north eastern Italy. We cannot accept liability for information, however obtained, from outside sources such as independent third party websites. Citalia can only accept responsibility for matters directly linked to the contract between us. Please note that the beach may not be for the exclusive use of hotel guests. These terms are often used for country houses, farms or historical preserved buildings which are often family run. For further information, visit the ABTA website at https://www.abta.com. Minibars may not necessarily be stocked. Last / Family name (As in passport) Manage booking. Manage. Company Number: 446617. But ATOL protection does not apply to all holiday and travel services listed on this website. Your actual check-in time can be selected 3 months before you sail. Booking with Confidence terms and conditions. The cabin crew have the final say and we kindly ask that their decisions are respected. Our ATOL number is 0285 and our ABTA number is V4068. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Extra Leg Room seats are not available to pre-book on all airlines. Our offers include room upgrades and board upgrades. Terms and conditions apply. As a partner in the Know Before You Go campaign, we are working with the Foreign, Commonwealth & Development Office to do all that we can to help British Travellers stay safe overseas. Well help you navigate the top sights and attractions of this wonderful island. 10% early booking discount) apply to that specific accommodation. Any facility not confirmed nor prepaid for in the UK but provided locally, at your request, must be paid for at the hotels rates and Citalia cannot accept any liability for this. Hoteliers normally charge for the use of a cot and service and the cost must be paid locally. Please see ourTravel with Confidence page for full details. This sometimes means the water drains through the hole in the bathroom floor rather than through the drain in the shower cubicle. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Where a delay results in lost holiday time, no refunds are given for unused accommodation and meals. Holidays to Sicily and the Aeolian Islands give visitors the chance to experience a unique region of Italy with its own history, culture and cuisine. Please see ourTravel with Confidence page for full details. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. The Neapolitan Riviera is Italy's most spectacular stretch of coastline and an idyllic holiday spot that has remained popular over many centuries. We will answer your call and thank you for your continued patience**, -Read our customer support FAQsfor help withcustomer support queries -. These are covered by our Booking with Confidence terms and conditions. Or check the COVID-19 requirements for you trip to get Verified to Fly. Use our easy 3 step holiday finder to discover your next Italian holiday. Please check with the Italian State Tourist Office (1 Princes St, London, W1B 2AY. Offer is subject to change and can be withdrawn at any time. In this case, you must advise our reservations staff and obtain further information prior to confirming your booking. Airline regulations vary and some refuse permission to fly to women who will be 28 weeks (or more) pregnant on the date of their return journey. Bedroom photography: The photographs do not necessarily depict the room type that will be allocated to you, which may vary in size, dcor and style from that shown. Breakfast may be 'continental' where extras such as eggs, bacon and fruit juice may be available for an additional charge. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Normal booking terms & conditions apply. Where we state a 'French' or 'small' balcony, there may only be enough room to stand. Manage my booking. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please try your search again. If you choose not to change hotels during such delays, we will be unable to consider a refund of additional costs you incur. We strongly recommend that you purchase flexible tickets if you are making independent arrangements to meet ongoing flights, as we will not refund unused tickets purchased independently when scheduled flight times change. Under Italian Law smoking is prohibited in all public places but dedicated smoking sections are available in certain hotels. Bedroom facilities: Descriptions apply to twin rooms in hotels and facilities may vary for other room types. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. This romantic break takes you to some of the most enchanting locations in north eastern Italy. Please see ourTravel with Confidence page for full details. A problem has occurred whilst trying to put together your holiday. Take a look at our latest offers and start saving on your next luxury holiday today. Please note many galleries and state museums are closed on Mondays. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. The awards are based on certain facilities or services being available. In the case of the cancellation of either your holiday booking or event booking, any monies paid for prepaid tickets will not be refunded. A pool may be closed for maintenance, or air conditioning may only be available at certain times of the day and/or year. Allow us to help you filter through our best holidays based on your desires and needs. Your Right to Holiday Health Care in Europe. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. The advice can change so check regularly for updates. 'Sitting together' may mean across the aisle or one behind the other. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Search flights Book a . Citalia has partnered with Avis; providers of premium car rental for over 70 years, to provide you with first rate service when hiring a car. Registered in England and Wales. Where a hotel has a lift there may still be some steps to negotiate in or outside the hotel. No payments whatsoever shall be made in this respect as our contract with you is solely for the provision of accommodation only. Please see ourTravel with Confidence page for full details. We reserve the right to make changes after publication of information. <iframe src="//www.googletagmanager.com/ns.html?id=GTM-T4S3C6" height="0" width="0" style="display:none;visibility:hidden"></iframe> You will need your licence and passport for identification purposes when taking possession of the car. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. If I use the "Save to calendar" feature, what will appear on my calendar? Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Subscribe now. Please see Citalia Terms and Conditions for the supply of third party Product and Services. We have been working with Gennaro since 2014 and we hope that you enjoy exploring the best that Italy has to offer with Gennaro and the team here at Citalia. We have no control over such works arising from a resort's growth in popularity and we are unable to anticipate the speed or the extent to which such development may occur. There may, however, be exceptions and we will confirm tickets as soon as possible. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Step back in time and enjoy spectacular scenery on board a luxurious train. There may be serious penalties for doing something that might not be illegal in the UK. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Take a look at our latest offers and start saving on your next luxury holiday today. Cars must be returned to the place specified by the car rental company otherwise parking charges will be charged to your credit card or deducted from your deposit. Find out more about our experience, expertise and passion for all things Italy. A little way south youll find Liguria, edged by some of Italys most beautiful beaches, and the foodie region of Emilia-Romagna. For example, all the facilities in a resort might not be fully functional in early or late season. Your Reservations | Booking.com for Partners Your Reservations Learn how to access and manage property reservations on the Booking.com extranet or Pulse app to handle changes, cancellations, overbookings, and no-shows.

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