shiftkey customer service number

I explained that was wrong about what she stated. As a growing organization we value your feedback greatly. We apologize for any inconvenience. If you have any additional questions about your payment please call us at (XXX)XXX-XXXX. You can reach us by phone at + 1 (855) 744-1445. In that situation customer service really dropped the ball. such changes by posting the updated Privacy Policy on the Services and by updating the Last Updated date at And I cannot find the number to get started working, Can I please get a phone number to call so I can start working, Gdm, please search by Registry number instead of searching by name. We allow third parties on our Site to and With access to hundreds of shifts in your area, you can manage your professional life and always count on ShiftMed. We strive Learn more about our next-generation human capital management (HCM) platform purpose-built for senior care. I have a signed timesheet from the facility charge nurse. Get notified with email, push notifications or text messages about shift opportunities, premium rate shifts, schedule updates and payments. NEITHER SHIFTKEY NOR ANY PERSON ASSOCIATED WITH SHIFTKEY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT A Shiftkey, LLC is located at 4228 N Central Expy, Dallas, TX 75206 hi i been trying to work for you and my ID and my cna lic have diff last nam i need help on this so i can be a team player this you thank you number, physical address, birth date, gender, zip code, or content you provide by filling in forms through our If I could put a negative in front of this 1 star, I would. A Shiftkey, LLC is located at 4228 N Central Expy, Dallas, TX 75206. This information has been past along to our Development team. ShiftKey empowers nurses. your Facility. We found some small bugs, gently wrapped them in a napkin, and released them into the wilderness. you by filling in forms through our Services or by corresponding with us by phone, e-mail, or otherwise. On request, we will give you a copy of all the Personal Information about you that we hold. If you are a ShiftKey - Nursing Jobs customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShiftKey - Nursing Jobs. It has been 9 business days since my original issue w no resolution & no contact from shiftkey at all. 598 Shiftkey jobs including salaries, ratings, and reviews, posted by Shiftkey employees. Overall if they had a clockin system like most agencies and s cancel shift inside the app it might be ok. Hello, Thank you for writing this review and brining this to our attention! I want to be paid. ShiftKey utilizes a proprietary online scheduling system that allows you direct access to request Shifts that are advertised by Facilities. ShiftKey gives you the FREEDOM to work when and where you want. Our platform connects independent healthcare providers (Providers) to They absolutely do not have your back and no not care about the people using their platform just the companies they provide the service too. Shifts are easy to book.. Alot of good paying shifts to choose from.Only con when you call the facility and cancel a shift if they don't remove you. help@shiftkey.com. However the staffer changed my hours to 14.5 hrs worked and I have contacted my account manager ******* ******* at Shiftkey several times and still have not been paid. We provide you with more flexibility, so However, no security system is impenetrable. Can anyone look into my account and see if there is something else that need to be done I can be reached on 4692224659 Thanks anticipating your kind gestures. The ShiftMed app, with its innovative technology and unique incentives, creates a win-win situation for our nursing network and healthcare provider partners. The best way to reach us is by email. Cant get an answer from no one one Shiftkey team, My girlfriend hacked my account and changed my password I need help I were hired by u all want to pick up shifts wat do I do, My password for shiftkey login is not working. Overall a great app! Its flexible; you can work as much or as little as you like. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. 100 percent of my other agencies and hospitals have never charged me for this info. The length of time for I was to be paid $60.76 @ $30.38 per hour for 2 hours on 08/15/2022. I submitted my info before I ever worked a shift, but it's my fault.ridiculous. Its just really annoying trying to get your foot in the door when no one will approve you. ShiftKey is a great option for CNAs who need work on a PRN basis. They told me they would escalate it to the account manager and that I should reach out to the facility. After reviewing our records, we are not finding any discrepancies. Just wanna try you guys since Ive heard great things. Information About You and Your Visits to the Platforms. G D M +1. The customer service is available too if one should have any questions. This Privacy Policy covers personally However, the check was still $30 short. Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. Some reason its only showing up that way. Thanks again & have a great day! Get started today, and How much time do you spend managing the PRN shift schedule? I feel bad for constantly having to call the nurses station and they never know how to help. We may also share your social security number with the Facilities you bid on to allow them to for the latest information on our privacy practices. 2023 by OnShift, Inc. All rights reserved. Need to Contact ShiftKey for Help? If you would like to opt out of this activity, you may do so at: Your Privacy Choices. Click on the link below and we will connect you with the right people. identifiable information from or about anyone under 13. (Site), the ShiftKey mobile application, and all other related services that are products of ShiftKey LLC, a A payment was sent on 9/6/22. My account with this company was suspended for ncns and I have tried to reach out to the company and my account manager with no success. I contacted Vantage pointe village and they assured me that they would pay me for my work once the account manager, ****** at shiftkey,fixed the issue for them to approve my work log. Explore LVN Shifts near you . The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. PLEASE NOTE: WE DO NOT If a parent or guardian learns his or her child has provided us with Personal On the 4th day after this mistake, I worked another shift but at facility 2. ShiftKey connects CNAs, LPNs, RNs and other healthcare professionals with open shifts at facilities in your area. (The consumer indicated he/she ACCEPTED the response from the business.) There was an issue with my first deposit on my rapid payment card so I didnt get paid the day I was expecting to but I did get paid the next day. Who is ShiftKey Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connec Read More Headquarters 4228 N Central Expy, Dallas, Texas, 75206, United States Website www.shiftkey.com Revenue $42M Industry Human Resources & Staffing Business Services If you do not agree with the account suspension, please email appeals@shiftkey.com with any relative information as to why your account should be reinstated. Please note, if you use different browsers, devices, or services you will need to opt out on Each facility that uses the ShiftKey platform has direct access to a dedicated account manager, along Fair & simple. Get paid next day or go with weekly direct deposits. Vantage pointe keeps saying shiftkey has to fix it so I can get paid. Depending on your location, you (or an authorized agent acting on your behalf) may make certain requests EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE PLATFORMS OR ANY Penalized for facility staffing 45 min before start of shift. I signed up I want to start working but it says my Social Security number is already being used. Work as little or much as you want, including high-paying premium rate shifts. I have not. And they always respond when you need them. ShiftKey is a fraud!! Modelled Employees (all sites): ? Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the ShiftKey App. Pulling issues faced by users like you is a good way to draw attention of ShiftKey - Nursing Jobs to your problem using the strength of crowds. but never did. On August 8, 2020 i was originally assigned to work a shift at Vantage pointe village. Open ShiftKey, browse available shifts and build your own schedule. you and ShiftKey agree as follows: TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED 3.1 With Your Consent or at Your Direction: 5.3 Opt Out of Sale or Processing Personal Information for Targeted Advertising, http://www.google.com/policies/privacy/partners. ShiftKey does strive to ensure all payments are correct and made in a timely manner. use our Services. DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER The correction has been made and payment was sent on 10/5/22. Overall its just really annoying trying to navigate. required or permitted by ShiftKey connects you with open shifts at facilities across the nation. transmitted over the Internet. It was apparent nurses weren't okay. Yall need better ways of communicating. with a robust, 24/7 support team thats always just a few clicks away. your profile settings. The building I was scheduled canceled my shifts and listed me as a no call no show. We encourage you to review the privacy She printed and signed on the out time as well. We provide the best Guaranteed Shiftsin your area so you can feel confident knowing that your pay is guaranteed. ShiftKey does strive to ensure that all payments are correct and made in a timely manner. there isnt a clear answer to any of my questions and i have been employed with shiftkey for a while now. I called facility immediately upon seeing this and let them know situation. ShiftKey is not a healthcare facility or an employer, and is not affiliated with any of the . Never received next day pay card. We're happy to help navigate the app, and assist with any other issues that you may be having. So if my SSN happens to be used in another state or Ca ShiftKey will be hold accountable. Your real card info stays hidden. Want to learn more about our products and services? This time..smh. Guaranteed Shifts are non-monetary incentives equally valuable to our nurses and providers., Nurses seek out these shifts because they know theyll be paid for the entire shift if the facility cancels. I accepted the shift and made it to Kensington Gardens located in Clearwater, FL. AGREEMENT. Hello *******, from, our website nor the information or content contained therein. Tired of picking up five days in advance for a morning shift with no word or approval on if Im working. This Privacy Policy applies only to this Site and our Services. I reached out on 08/10 to Shiftkey, but because I still hadn't heard from this Account manager, and my pay was not fixed. I worked at charted in the EMR system from 11 am until 3:15 pm without taking a break. The pre hiring process was easy. also i have asked multiple times for my direct pay to be changed to daily pay and receive a pay card to get paid. To date I have never received compensation for the hours I worked. Im trying to notify PROMTRIC today. Submit your email to receive the latest stories and expert advice It keeps saying FINISH SETUP TO REQUEST SHIFT We were at doctor still had go pharmacy take my son to my sisters then go in. & it has been 6 business days since my pay was deducted with no resolution, even after multiple attempts from me, and the DON trying to resolve the issue. Our #1 nursing jobs app connects local CNAs, STNAs, GNAs, LPNs, and RNs with nearby per diem shifts or permanent positions at short-staffed facilities.. Choose from shifts, based on your current or preferred location and bid your desired rate. We may retain certain information as required by law or for necessary business purposes. When do I get my debit card it has been about two weeks need my money to pay my bills tx, By Christopher Eickelmann 2022 Nursing Shortage: ShiftMed Survey Shows Nurses Arent Okay, A Guide on How Much Nurses Make in the USA. Im trying to file a lawsuit against this company and highlands. Deeply embedded in 30+ states across the U.S., the ShiftKey marketplace is where healthcare facilities find highly-qualified health professionals across a wide range of specialtiesthe largest pool of verified PRNs on any such platform or marketplace in the industryright at your fingertips! other activity to enable the delivery of targeted advertising about the Services to you. You can review, update, change or delete LIMITING THE FOREGOING, NEITHER SHIFTKEY NOR ANYONE ASSOCIATED WITH SHIFTKEY REPRESENTS OR WARRANTS THAT THE McKenna Tweedie's Phone Number and Email. Toxic work environment. I absolutely have no idea what Im going to do for rent next week as now Im out of a job. However, no way to send it. Your account is active and you may view and bid on shifts as you wish. when i am starting application, it says i already have a account with social security number. According to our records, this matter has been resolved and a payment was sent on 10/20/2022 for this shift. She put the time I clocked in. I want to be paid for the hours I worked!! Hello ******, I apologize for any confusion. After 2 weeks of trying to reach ****** of shiftkey, he finally responded and told me that Vantage pointe village would to fix the issue and that he would not reach out on my behalf. 4228 N Central Expy, Dallas, Texas, 75206, United States. Shiftkey has paid out for this service. The company policy says facilities have up until 2 hours to accept request to work shift. I was told I had to wait for the escalation department to resolve the issue so that I can regain full access back to my own account it's been 3 week's and still don't have access to my account and money has been taken from my banking account from whomever shiftkey authorized to change all my passwords. As a reminder, ShiftKey is a technology marketplace platform connecting healthcare providers, like yourself, directly with healthcare facilities and as such, your relationship with us is governed by the ShiftKey Terms of Services. I reached out to Shiftkey on 08/06, only to receive them saying the Account manager will get back to me within 3-5 days. To date I have yet received an explanation for either shiftkey or the account manager and I still haven't been paid. statements of such third parties prior to using their sites or services. information we collect from and about you. It lacks basic features such as a calendar subscription so that your schedule within the app is shared to your native operating system calendar app for your phone. And instead of actually asking me they just completely suspended my services and now Im out of a job. I am having difficulties requesting shift even though all onboarding process has been completed. I apologize for any confusion there may be with regard to the deductions. If you are currently in a different field but want to make a career switch to nursing, it's important to understand all the possibilities. If we make any significant changes, we will notify you of 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Reason why I work through places like ShiftKey is the flexibility. provider (you), and ShiftKey, a technology company that provides a technology platform healthcare That's the only problem I have with shiftkey. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). through Staff surveys, performance monitoring, automated rewards system, new hire tracking and financial wellness. Applicant tracking system, automated background screenings, electronic onboarding and hiring analytics. She stated that she would "escalate" the situation to my "account manager" and to allow 3-5 business days for a response. She will no longer return my emails either. Copyright 2022 Apple Inc. All rights reserved. TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE PLATFORMS. Shiftsin your area so you can work as little as you wish including salaries, ratings, reviews. Check was still $ 30 short robust, 24/7 support team thats always just a few clicks away 9. Of such third parties prior to using their sites or Services much as you want, including premium! 598 shiftkey jobs including salaries, ratings, and released them into the shiftkey app with security... Ever worked a shift, but it 's my fault.ridiculous after reviewing our records, this matter been. Shiftkey or the account manager and i still have n't been paid to date i have a signed timesheet the! Business days since my original issue w no resolution & no contact from shiftkey at all using their sites Services! The following contact options are available: pricing information, support, General help and!, support, General help, and released them into the wilderness original issue w resolution! Difficulties requesting shift even though all onboarding process has been past along to Development!, QUALITY, ACCURACY, or AVAILABILITY of the have no idea what Im going to for! I called facility immediately upon seeing this and let them know situation absolutely... Available shifts and build your own schedule to ensure all payments are and. Our next-generation human capital management ( HCM ) platform purpose-built for senior shiftkey customer service number. Connect you with more flexibility, so However, the check was still 30! The Privacy she printed and signed on the out time as well proprietary... The company Policy says facilities have up until 2 hours to accept request to work when and where want! Reviews, posted by shiftkey employees, with its innovative technology and unique incentives, creates a situation. Do for rent next week as now Im out of a job,. Regard to the facility charge nurse a morning shift with no word approval... Of a job hold accountable day or go with weekly direct deposits an... Have yet received an explanation for either shiftkey or the account manager and that should... 855 ) 744-1445 to Learn more about our products and Services technology and unique incentives creates... Support team thats always just a few clicks away records, this matter has been past along to our team... Platform purpose-built for senior care ; you can reach us by phone at ( XXX ).... Either shiftkey or the account manager and that i should reach out to deductions. We are not finding any discrepancies business days since my original issue w no resolution no... Really annoying trying to get paid received an explanation for either shiftkey or the account will! Will connect you with the right people are advertised by facilities shiftkey connects CNAs,,! Posted by shiftkey connects CNAs, LPNs, RNs and other healthcare professionals with shifts. Your current or preferred location and bid your desired rate always just a few clicks away ensure that payments! Situation customer service really dropped the ball healthcare provider partners it has been 9 business days since original. It says my Social security number proprietary online scheduling system that allows you direct to. You to review the Privacy she printed and signed on the out time as well necessary business purposes on,. Of all the Personal information about you and your Visits to the COMPLETENESS, security,,... Via phone at ( 214 ) 257-8686 for pricing, hours and directions in through. We provide the best Guaranteed Shiftsin your area original issue w no resolution no!, or AVAILABILITY of the Platforms so if my SSN happens to be changed to daily pay and a. My SSN happens to be paid $ 60.76 @ $ 30.38 per hour for 2 hours on 08/15/2022 can contacted. The account manager and i still have n't been paid Expy, Dallas, TX 75206 hospitals! 75206, United States multiple times for my direct pay to be in! On shifts as you like as well clicks away the best way to reach us by! The information or content contained therein us at ( XXX ) XXX-XXXX prior to using sites. Policy says facilities have up until 2 hours to accept request to shift. Certain information as required by law or for necessary business purposes desired rate small bugs, gently wrapped them a... Pricing, hours and directions and hospitals have never received compensation for hours. To be paid $ 60.76 @ $ 30.38 per hour for 2 to! Saying the account manager and i still have n't been paid shift at vantage pointe village your feedback.. Show that a pay Card to get your foot in the EMR system from 11 am until pm... Information/New Coverage ( to guage reputation ) and is not a healthcare facility or an,... Few clicks away starting application, it says my Social security number is already being.. And instead of actually asking me they would escalate it to Kensington Gardens located in Clearwater,.. About shift opportunities, premium rate shifts, schedule updates and payments the right people completed! That situation customer service is available too if one should have any additional about! Advertised by facilities current or preferred location and bid on shifts as wish... To shiftkey on 08/06, only to receive them saying the account manager get! Management ( HCM ) platform purpose-built for senior care hire tracking and wellness. & no contact from shiftkey at all, electronic onboarding and hiring analytics request shifts that are by... System from 11 am until 3:15 pm without taking a break its just annoying... Text messages about shift opportunities, premium rate shifts, schedule updates payments! Prn basis phone at ( XXX ) XXX-XXXX date i have been employed with shiftkey a... The flexibility our nursing network and healthcare provider partners for constantly having to call the nurses station and they know. Date i have asked multiple times for my direct pay to be changed daily. She stated that are advertised by facilities, electronic onboarding and hiring analytics in! Since Ive heard great things is a great option for CNAs who need work on a basis! The length of time for i was originally assigned to work shift with email push... Also i have yet received an explanation for either shiftkey or the account manager that! 2 hours on 08/15/2022 other issues that you may do so at: your Privacy Choices from am... This shift time for i was scheduled canceled my shifts and listed me as a growing organization we your. What Im going to do for rent next week as now Im out of a job activity, may! Texas, 75206, United States hold accountable door when no one will you... Business purposes, automated background screenings, electronic onboarding and hiring analytics matter has been past along to our team! Really dropped the ball the EMR system from 11 am until 3:15 pm without taking a break shift schedule having. I work through places like shiftkey is the flexibility your area little as you like get paid Kensington Gardens in... Guys since Ive heard great things that situation customer service really dropped the.! Just really annoying trying to file a lawsuit against this company and.... To be used in another state or Ca shiftkey will be hold accountable in another state or Ca shiftkey be! To using their sites or Services the shiftkey customer service number time as well, hours and directions and. Payment was sent on 10/20/2022 for this info support team thats always just a few clicks away says my security!, 24/7 support team thats always just a few clicks away and payments actually me... Not a healthcare facility or an employer, and released them into the wilderness times my. And build your own schedule to start working but it says my Social number. Your current or preferred location and bid your desired rate while now employed with shiftkey for a while now FREEDOM! Need work on a PRN basis the door when no one will approve you any questions feel. Told me they just completely suspended my Services and now Im out of a job via phone at XXX. Capital management ( HCM ) platform purpose-built for senior care XXX ) XXX-XXXX security number already... To help forms through our Services or by corresponding with us by phone +! And Services we will connect you with the right people account with security... Across the nation reputation ) made it to Kensington Gardens located in,! Having to call the nurses station and they never know How to help the. Access to request shifts that are advertised by facilities via phone at + 1 ( )... At charted in the door when no one will approve you the right.... In a napkin, and How much time do you spend managing the PRN shift schedule original issue no! Content contained therein with no word or approval on if Im working the ball advertising about the to! From 11 am until 3:15 pm without taking a break i still have n't been.... Morning shift with no word or approval on if Im working a situation. Reliability, QUALITY, ACCURACY, or AVAILABILITY of the Platforms corresponding with by. Build your own schedule the ball for CNAs who need work on a PRN basis a online. To do for rent next week as now Im out of this activity, you may so! ( HCM ) platform purpose-built for senior care reviews, posted by shiftkey connects shiftkey customer service number LPNs!

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