openreach trainee engineer forum 2021

. beach club hotel seaside park, nj. Why do you want to be an Openreach Engineer? You can find out more about which cookies we are using or switch them off in settings. Neutral 18%. Tell me about a time you had conflict at work? Openreach Engineer Trainee at BT Posted on January 7, 2021 by Chloe Akeroyd - Were looking for people who are: Able to make a connection with our customers in their workplaces and Get the right Openreach engineer job with company ratings & salaries. The second was based on what would you do in this situation, what order would you do jobs etc. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I was never treated any differently by my peers or my trainers - everyone was treated the same. Now INSTANTLY download the suggested ANSWERS to all the BT OPENREACH ENGINEER INTERVIEW QUESTIONS and PASS your interview! Does anyone know if this is the recruitment team? I am a trainee Openreach field engineer, in the customer support role, repairing faults in the network and in customers homes and businesses, I also install new lines, this involves a lot of customer interaction and good communication skills, I use a variety of hand tools and test equipment and work regularly at height on telegraph poles. No pressure 6. Q2. What behavior we shoud have to deliver a great customer service? Installing fibre optics Insite manager Rubix Oct 2021 - Jan 2023 1 year 4 months. I receive a online invitation for my first interview through a platform Hirevue. Anonymous Employee in Stoke-on-Trent, England, I applied online. Not long enough to complete jobs always getting phone calls asking if you can pick up more work. The video interview is on the HireVue platform. With an additional 51 professionally written interview answer examples. Give me an example when you provided great customer service. Think carefully about the reasons why you want to become an Openreach Engineer and try to learn as much as possible about Openreach as an organisation. Despite this, my personal circumstances have changed, and I deeply regret I can not start anymore at that date. I would not recommend working for openreach on service delivery. Learn about Openreach culture, salaries, benefits, work-life balance, management, job security, and more. See All Photos. Re: BT Openreach Engineer Jobs you've missed the boat if you wanted to start in september. I ve passed the selection as a BT openreach trainee engineer, and I am due to start in march. To be a competent Openreach Engineer you must be capable of communicating with customers whilst they are at work or in their home; enjoy the feeling of helping people to resolve their problems or issues that could occur with their broadband, phone, or network; and be prepared to demonstrate outstanding customer service and care at all times. Re: Openreach [..] engineers . However I havent heard anything back since and I have tried to contact to see if I got a spot and still havent heard anything back? All of our products and training resources are protected by our 30-day no questions asked money back guarantee. 3 days prior to the assessment day I received my schedule for the day. PLUS BONUSES Training limited then out on your own, Good company decent pay and benefits and training, Stressful days pressure to meet deadlines not enough buddying before going live by yourself, training - vehicle - commitment - benefits - good time off. What skills and qualities are needed to be an Openreach Engineer? Both interviewers were relatively informal and made me feel at ease as I was quite nervous. Within this bonus, you will get Richards breakdown of this question and 3 golden responses to aid your answer for your interview! The process took 2+ months. Long hours, weekend working not seeing your kids forced overtime. With allocated times. The announcement, which despite the current economic downturn, marks a doubling of available apprentice opportunities on Openreachs 2019 intake and a substantial investment in the local economy. Trainee Fibre Engineer new. 21h03, This is a BT retail customer to customer forum. If did have you heard anything back yet? The presentation is followed by an About you form, a suitability interview (focuses on you, what you know about Openreach), a short practical and then finally the capability interview (focuses on health & safety and customer service skills). Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). A lot to unpick, Openreach do have van trackers ,and they do keep tabs on this, and if a particular engineer had more than average 'no access' failed appointments then management would be all over it , that would be investigated, if an ISP , after being moaned at by an end user, complained they could ask OR to explain why they said no access when the end user is insistent they were home . Because of this, its maintenance of standards, training, on the job support and care packages for staff, are flawless. Very stressful environment always up against the clock,but your day goes by so fast.Not a lot of support you are on your own.Training is ok but you are dropped in at the deep end before gaining confidence, Poor Management decisions increasing workload made to work overtime to clear workstack daily. Full Suggested Answer & Detailed Response, Question 10, Tell me about a time when you had to complete a task within a tight deadline. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I got a congratulations but no job was available. Why do you believe Openreach would be a suitable career for you? Anonymous Employee in Stoke-on-Trent, England, I applied online. [i] Openreach is on track to deliver all 30 Ofcom-mandated quality of service standards, having delivered a best ever Q3 for 'on time repair' and 'on time provision' measures. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. Tell me about a time you demonstrated leadership? 1. Why do you want to be a trainee engineer? All rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy. I interviewed at Openreach (London, England) in Aug 2021. From my initial application i had a long wait to get a response which i believe was impacted more due to covid! Openreach is an unbelievably fair and relaxed company to work for, working a four day week is excellent for a healthy work/home life balance. I was lucky and my last interview was scheduled for 11:20 and ended around 11:40 so I was free earlier than expected. Because of this, its maintenance of standards, training, on the job support and care packages for staff, are flawless. 20h34. 0 0 Reply. Field Engineer - Fibre Core/Backbone. on I was never treated any differently by my peers or my trainers everyone was treated the same. I applied online. Unfortunately due to the high volume of applications we receive its not possible for us to invite all candidates who reach this stage to attend an assessment centre. Filter. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. What behaviours do you think youll need to demonstrate to deliver great service? Not everyones out in the field and there are plenty of opportunities to progress and move into management if thats what you want. You are shown a clip of an Openreach employee asking you a question and you have 2 minutes to record your response. All Rights Reserved. Well be in touch with an update as soon as we can. all in all a pleasant experience. What are your salary expectations? Our community is ready to answer. Complete recorded video then Very simple and straight forward interview process completed two interviews online via Teams or another platform which provides you with time slots of your interview times. I went today and got the job on the spot! I interviewed at Openreach (London, England, England) in Mar 2021. By creating a job alert, you agree to our Terms. These bonuses include free guides, powerful online training and more! 20h59 Experience. Getting an Interview. Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. Our flagship apprenticeship is the Openreach Trainee Engineer apprenticeship. Report. Meet a true pioneer. G.Network 4.5. The 4 questions I was asked were; Hi all Just wondering if anyone had heard back from Openreach in regards to an assessment centre. Hi to all. I also do computer-based work on spreadsheets and trackers and work with suppliers and partners. We'll let you know when you need to plug in your router and provide some advice; On the day of your appointment On Monday 1 October 2018 Openreach people become employees of Openreach Limited, a wholly owned subsidiary of the BT Group. Openreach recently announced that Gigabit full fibre broadband has been available in over 360,000 homes and businesses across Northern Ireland already, putting coverage at Meet Megan, one of our trainee engineers The company got worse to work for as time went on. The process took 2 months. 30,000 - 35,000 a year. In total the interview consists of 3 stages. Easter Bunny 2021, Your email address will not be published. on Large areas to cover each day little support from managers, If you want to progress in this company its not about talent its about who you know. Openreach trainee engineer. On my first day of training I was put at ease immediately because we were all in the same boat, most of us had never done any engineering before. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Understand it's probably taking much longer to arrange them at the moment. Wednesday 13th January 2021 11:05 GMT Anonymous Coward. We offer programmes in business, finance, and technical consultancy, and all of . Full Suggested Answer & Detailed Response, Question 12, I was invited to the virtual assessment on the 7th January and I replied straight away and said I will take a spot on that day? Tell us about a hobby you enjoy? Well done on passing. Management are 'company' people, don't care for you, only stats I applied online. Trainee Engineer (Current Employee) - Devon - 2 December 2019. Scenario What should you wear to an interview at Openreach? 27-02-2020 Requirements. 27-02-2020 11 Openreach Openreach Engineer interview questions and 8 interview reviews. Does anyone know who this number is? A guaranteed job as a qualified Openreach engineer on successful completion of your apprenticeship. Read previous employee reviews and find opportunities with Openreach. Q11. What time off do openreach engineers get over the Christmas period? If you saw someone not wearing PPE at work when they should be doing, what would you do? Answer See 2 answers. Full Suggested Answer & Detailed Response, Question 8, No time to get stores not enough time to go to garage when service is due on vehicle. Free interview details posted anonymously by Openreach interview candidates. Anonymous Interview Candidate in Wakefield, England, I applied online. It was a level playing field and gender didnt make any difference. Network access provider Openreach, which supplies broadband and Ethernet services to ISPs and businesses across the United Kingdom, has begun re-branding their entire fleet of engineering vans and other paraphernalia - seemingly in order to underline their independence from BT and to better reflect their strategy.. You can choose to replay your response before deciding to submit or re-record your answer. Working day was fast and always had to keep up to date with health and safety legislation. What behaviours do you think youll need to demonstrate to deliver great service? Scenario Ask a question about working or interviewing at Openreach. As a reminder; The documents need to be sent to: openreach.assessment.centre@openreach.co.uk. Name a time when you made a decision that you regretted. Hi my names David, I recently applied to become a trainee openreach engineer around two weeks ago, all going well so far I think. But once your past that stage and get to the assessment centre, straight forward, its almost like they just look for buzzwords, I applied online. Tell me about a time you witnessed a colleague breaking health and safety rules at work. The second was based on what would you do in this situation, what order would you do jobs etc. Get instant job matches for companies hiring now for Bt Openreach jobs in Devon like Engineering, Communications, Network Engineering and its rang me twice in 3 months and when I ring it back it says "its BT we tried to contact you don't worry we will try again" I've been successful with a trainee engineer application with Openreach. Doing Business In Portugal, It has nothing to do with Openreach. Just do some basic research on the company and keep notes for the second interview, I applied online. This is so helpful. In the capability interview you will explain your choices in more detail. Working as an Openreach engineer will suit you if you like being left alone and do not have to say more than 5 words to someone. In total the interview consists of 3 stages. We also use them to offer content that's personalised and relevant to you. A week later I received an email stating I had passed the initial screening and my application will be progressed, however due to the high volumes of applications not everyone gets invited to the assessment centre. SUGGESTED ANSWER: "Thank you for inviting me to be interviewed to become an Openreach Engineer. Maurizio. This forum http://forums.thinkbroadband.com/job.html. The answers to the FULL LIST of interview questions featured on this page. DOWNLOAD RICHARD MCMUNNS 23 OPENREACH ENGINEER INTERVIEW QUESTIONS AND ANSWERS PDF GUIDE BELOW! This stage consists of 4 questions. There are so many different parts of engineering, you find that out once you become an employee after your initial training. Please post on the forum listed on the last post, as this has nothing to do with Openreach. What skills are needed to demonstrate good customer service? I ve passed the selection as a BT openreach trainee engineer, and I am due to start in march. Here are three great questions to ask at the end of your interview: QUESTION: What advice would you give to a new Openreach Engineer just starting in the job? As we arrange hundreds of assessment centres, it does take some planning and there may be a delay in you hearing from us to let you know whether you have been successful at this stage or not. Wherever they join us - in BT, EE, Plusnet or Openreach, our apprentices learn real-world skills and help solve some of the world's biggest tech challenges. We build and look after the network that allows communication providers to offer phone, internet, and TV services to the nation. Interview Question Slide Deck Do you have a strong answer to this tricky interview question? Was a good place to work however managers are not managers they are jumped up engineers .expected to drive in adverse conditions. Fibre Engineer (Current Employee) - Hampshire - 21 March 2022. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. 10h53. 9.1 /10. This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. Very little support and you will be feel very isolated working in service delivery. BDS Global. Presentation about Openreach , what the role involves and how the day looks Hello mate, did you do the assessment after? We have conducted lots of research on your behalf and the 23 questions listed on this page are the ones we recommend you prepare for before attending your BT Openreach Engineer job interview! Who has created the answers to the interview questions? I emailed the Openreach recruitment team about 10 days ago and they said they would chase up for me but still heard nothing again..! I worked for openreach 15 years then i took 11 months pay to leave some managers where nasty but a lot where good started in the field nice in summer but winter its cold but you do get all your cloths and tools van. The assessment is in 2 days time and Ive no idea if Ive got a spot or not? I passed my video interview for a civil engineer role. Have toyed with a career change and the trainee engineer jobs with openreach seem to tick all the boxes. What roles at Openreach can work from home during the COVID-19 outbreak? Should I get similar emails I shall confirm with openreach recruitment if this is correct. Tell us about a hobby you enjoy? The day is structured into 4 sections; it begins with an hour long presentation that goes into detail about what the role consists of and what will be expected of you as a trainee engineer. Union warns Openreach that engineers are ready to vote for industrial action over new grading structure . Q19. Full Suggested Answer & Detailed Response, Question 7, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Full Suggested Answer & Detailed Response, Question 5, Re: Openreach [..] engineers . The managers at bt openreach think they have a right to come to where you live and watch you leave your house in the morning and when you finish in the evening. Stafford, England, United Kingdom. At the end of your Openreach Engineer interview, you will have the opportunity to ask some questions of your own. If you have any questions before youve heard from us please email, Announcements, Guides & Community Updates, http://forums.thinkbroadband.com/job.html. This stage consists of 4 questions. 13h08. Despite this, my personal circumstances have changed, and I deeply regret I can not start anymore at that date. Openreach will track and share metrics of the number of engineers achieving advance status and timeframes with the . 101 Fibre jobs in South West on totaljobs. openreach trainee engineer at BT. Hi to all. Feb 27, 2023. by Flats09. Invited to a short prerecorded interview, then invited for a virtual assessment which comprised of a presentation, a short form, 2 interviews (suitability and capability). Openreach (), which plans to invest 12bn to extend their 1Gbps Fibre-to-the-Premises based broadband ISP network to 20 million UK premises by the mid to late 2020s (2025 2030), has confirmed that they will create another 5,300 engineering jobs during 2021.Plus theyll convert their entire fleet to EVs by 2030. Location. on 05-02-2021 16h09. Just wanted to know if this email is positive or not and also how long does it usually take to get a date for an assessment day ? 1 0 Reply. All rights reserved. When I became a manager, my team had never had a woman manager before, but they were all great and very welcoming I was managing fifteen Full Fibre engineers and they all helped me step up into the role.

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